Before cleaning starts
- Remove loose belongings and unnecessary furniture where practical.
- Confirm the handover or inspection date and any landlord, agent or body-corporate checklist.
- Arrange keys, gate access, reception access, parking or security clearance.
- Separate damage and maintenance issues from the cleaning scope.
Kitchen and bathrooms
- Clear reachable work surfaces and clean agreed sinks, taps and fixtures.
- Specify cupboard or appliance interiors when requesting the quote because they add time.
- Clean agreed floors, edges and accessible bathroom surfaces.
Final handover check
- Walk through against the agreed cleaning checklist.
- Check high-priority inspection areas before keys are handed over.
- Allow enough time between cleaning completion and formal inspection.
COMMON QUESTIONS
FAQ
Should the property be empty before move-out cleaning?
An empty or mostly empty property normally gives better access to floors, cupboards, edges and other areas furniture can obstruct.
Does move-out cleaning guarantee a deposit refund?
No. Deposit decisions can also involve damage, lease terms and maintenance matters outside the cleaning scope.
Can I send CleanHQ my landlord or agent checklist?
Yes. Send it when requesting the quote so the cleaning items can be compared with the proposed scope.