Plan around the booking calendar
- Confirm guest check-out and next check-in times.
- Allow realistic time for cleaning, linen handling and property access.
- Provide lockbox, reception, security or key instructions before the turnover.
Guest-ready priorities
- Reset agreed bathroom, kitchen, floor and reachable-surface tasks.
- Include linen coordination only where it forms part of the confirmed scope.
- List any agreed consumable checks or restocking tasks.
Create a repeatable host checklist
- Keep a property-specific task list between turnovers.
- Separate cleaning from maintenance, inventory loss and property-management duties.
- Update the cleaning scope whenever the property or turnover requirements change.
COMMON QUESTIONS
FAQ
Can CleanHQ clean between Airbnb check-out and check-in?
Yes, where the requested timing can be accommodated. Provide both times when requesting the turnover.
Can linen changes or restocking checks be included?
They can be included where agreed in the confirmed scope.
Does Airbnb cleaning include property management?
No. Guest communication, maintenance decisions, damage assessment and broader property management are separate responsibilities.
